Overview
This Privacy Policy describes how COLDSPRING Travel Photo Courses (“we”, “us”, “our”) collects, uses, discloses, and protects your personal information when you visit our website, enroll in courses, or interact with our services. We built this policy to be transparent and readable.
By using this site, you agree to the practices described here. If you do not agree, please discontinue using our services. You can exercise your rights at any time as outlined below.
- Controller: COLDSPRING Travel Photo Courses
- Contact for privacy: [email protected] • +1 (332) 508-7429
- Jurisdiction: We follow global standards, including GDPR and CCPA, where applicable.
Data We Collect
We collect information you provide directly and information collected automatically. We only collect what we need to operate our services and improve your experience.
- Account and contact data: name, email address, phone number, billing details.
- Course activity: enrollments, progress, assignments, messages to instructors.
- Device and usage data: IP address, browser type, language, pages viewed, referring URLs, and timestamps.
- Cookie data: preferences, session tokens, and analytics identifiers if you consent.
- Media: optional profile photo and submissions relevant to courses.
How We Use Data
We use your data to provide and operate our services, including:
- Account creation, authentication, and support communications.
- Processing payments and issuing invoices or refunds.
- Sending service-related notifications and transactional messages.
- Improving courses, content relevance, and site performance.
- Security monitoring, fraud prevention, and debugging.
- Analytics with your consent to understand engagement and outcomes.
Legal Bases
Where the GDPR applies, our processing is based on:
- Contract: to provide the services you request.
- Consent: for optional analytics, cookies, and marketing.
- Legitimate interests: to maintain and improve our platform.
- Legal obligation: to comply with financial, tax, or law enforcement requests.
Cookies
Cookies are small text files stored on your device. We use strictly necessary cookies for core functionality and optional cookies for analytics if you consent. You can change your cookie preferences any time in the settings below.
- Essential cookies: authentication, security, and load balancing.
- Preference cookies: language and theme settings.
- Analytics cookies: usage statistics and performance metrics.
Security
We implement administrative, technical, and physical safeguards to protect your information, including encryption in transit, strong access controls, least-privilege policies, and routine security reviews. No method is 100% secure, but we strive to keep risk minimal and transparent.
Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data category and legal requirements.
Your Rights
Depending on your location, you may have certain rights regarding your personal data:
- Access: request a copy of your personal data.
- Rectification: correct inaccurate or incomplete information.
- Deletion: request deletion where permitted by law.
- Restriction: limit processing in certain circumstances.
- Portability: receive your data in a structured, machine‑readable format.
- Objection: object to processing based on legitimate interests.
- Consent withdrawal: withdraw consent at any time for non-essential processing.
To exercise any right, use the “Request Your Data” button above, and we will respond without undue delay.
Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us personal data, contact us to remove the information.
International Transfers
Where data is transferred across borders, we use appropriate safeguards such as standard contractual clauses and additional protective measures, consistent with applicable law.
Changes to This Policy
We may update this policy from time to time. The “Last updated” date reflects the latest revision. Material changes will be announced on this page.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, reach us at [email protected] or call +1 (332) 508-7429. We aim to respond within 30 days.